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Prescription Medicines

If you think you may need a prescription medicine, please make an appointment with the doctor. Our practice nurse practitioner can also issue prescriptions for common ailments.

If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation with a GP. Please ask the receptionist.

Your local pharmacist should be able to give you advice for non-prescription medication.

Ordering Repeat Prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor (or nurse practitioner) will decide who can have a repeat presecription. From time to time we will ask you to see your doctor (nurse practitioner) to review your medication. We do this to monitor your illness and medication.

You can ask for a repeat prescription Monday – Friday 8:00am – 5:00pm:

  • By calling into the surgery when the reception is open
  • By post
  • By fax to 0191 581 6764
  • You can also call your local pharmacy who will submit your prescription on your behalf
  • Online (if you have registered for this service please navigate to our Online Services page)

Wherever possible please give the exact drug names when ordering. Please allow at least 24 hours before collection at the pharmacy or surgery.

If you wish to have your prescription delivered to your home, please state this at the time of ordering.

Electronic Prescription Service (EPS)

This is a new way to get your medicines and appliances and it is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

There will be no changes to how you order your repeat prescription but if you usually collect this from the Practice you will no longer have to make the journey to the practice to collect the paper prescription, instead, your GP will send it electronically to the pharmacy you choose. This can be any pharmacy near to where you live, work or shop. All the practice needs to commence this service is the pharmacy’s full postal address.

Click on the link below to watch a small video explaining EPS:

This service may be just for you, if you use the same pharmacy most of the time and no longer wish to make the journey to the practice to collect your paper prescription.
Please ask at reception for more information.

Repeat prescriptions are reviewed at least every 6 months. The Doctor will attach a note advising you to make an appointment where appropriate, if you do not attend for the review you may not be provided with the medication until you do so. This is for the safety of individual patients. When the prescription comes up for review, or additional items have been requested, up to 56 hours may be required to collect the prescription.

Drug Names

Our policy is to use generic names wherever possible. Many companies produce the same product under different brand names. Generic names avoid confusion and are included in all labelling in smaller print under the brand name.