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24 hour care is provided for Medical Emergencies

An emergency doctor on duty can be contacted at any time of DAY or NIGHT including weekends and BANK HOLIDAYS by telephoning the following
0191 300 9631 or 111

We provide 24-hour emergency cover.

For Urgent Conditions Such as:

  • Ear, throat and chest infections
  • Vomiting
  • Diarrhoea
  • Skin complaints
  • Emergency contraception
  • Minor cuts and wounds

Please click on the link to download the Urgent Care Pocket Guide

IF YOU HAVE CHEST PAIN RING 999 or go to the nearest A&E department

NHS Direct can give you general medical information 24 hours a day.  Their Trained Nurses can provide you with expert health advice and reassurance any time of the day or night. Visit a local Pharmacy (chemist). Your local paper will have details of Pharmacies open late on weekdays and on Saturdays, Sundays and Bank Holidays.

If your injury or illness is severe, or you have had a serious accident, call 999 and ask for an ambulance.  Or you can visit your local A&E Department.  If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

If You Suspect a Stroke act F.A.S.T

What is FAST?

  1. Facial weakness – can the person smile? Has their mouth or eye drooped?
  2. Arm weakness – can the person raise both arms?
  3. Speech problems – can the person speak clearly and understand what you say?
  4. Time to call 999